Why won't network sign-in work?

[LanyaThemera]

I've been experiencing an issue where attempting to "Sign-in to network" leads to no action or result, essentially going nowhere. I've contacted my network provider about this problem, but they have indicated that it's an issue with my device rather than the network itself. Can you provide guidance on how to troubleshoot and resolve this device-related problem, or suggest specific steps I should take to identify and fix the issue on my end?

[LanyaThemera]

I'm having the same issue and i need to know how much i have left in my account. Thought maybe if i changed my password or update the app would work but this economy has impacted the server itself. Crazy. Too many people are unemployed and can't koows access their funds