To troubleshoot the issue with your FocalTech touchpad on the ASUS UX303UA laptop, I suggest the following steps:
Visit the ASUS support website and check for any updated drivers or software specifically for your FocalTech touchpad model. Download and install any available updates as they might address the problem you're experiencing.
If updating the drivers and software doesn't resolve the issue, you can proceed with the following steps:
Press the Windows key + I on your keyboard to open the Windows 10 Settings app.
Select "Devices" from the Settings menu.
In the left-hand menu, choose "Touchpad."
Look for options related to touchpad gestures and settings. Ensure that any multi-finger gesture options are turned off.
If you don't find touchpad-related settings in the Windows 10 Settings app, it's possible that the functionality is controlled through ASUS-specific software. In that case, it would be best to contact ASUS customer support for further assistance. They can provide you with tailored guidance and support specific to your ASUS UX303UA laptop and its touchpad software.
Remember to provide ASUS with detailed information about the issue you're facing, including the
omegle owespeedtest shagle model of your laptop and any relevant error messages. Their customer support team should be able to assist you further and provide specific solutions.
I hope these steps help you resolve the touchpad issue on your ASUS UX303UA laptop. Good luck, and I hope you can get your touchpad functioning properly soon!