here are a few additional suggestions you can consider:
Update Windows and Drivers: Ensure that your Windows 11 operating system is up to date, including all the latest patches and updates. Additionally, check for driver updates for your mouse or any other relevant devices. Sometimes, updated drivers can address compatibility issues and resolve unusual behavior.
Try Compatibility Mode: Right-click on the executable file of the affected Microsoft application (e.g., Excel, control panel) and select "Properties." In the Properties window, navigate to the "Compatibility" tab and check the box for "Run this program in compatibility mode." Choose an earlier version of Windows (e.g., Windows 10) from the drop-down menu and click "Apply" and "OK." Restart the application and see if the issue persists.
Create a New User Profile: Sometimes, user profile corruption can cause unusual behavior. Create a new user profile on your Windows 11 system and log in with that profile. Launch the affected Microsoft applications under the new profile and check if the scroll wheel problem persists. If it doesn't, it indicates that the issue is specific to your user profile, and you may consider migrating your data to the new profile.
Contact Microsoft Support: If none of the above steps resolve the issue, it may be beneficial to reach out to Microsoft Support for further assistance. They have dedicated resources and tools to diagnose and troubleshoot Windows-related issues. They may be able to provide more specific guidance tailored to your situation.
Before attempting a full Windows reinstall or PC reset, it's indeed a good idea to explore other alternatives. Hopefully, one of the suggestions provided will help you resolve the scroll wheel issue in Microsoft applications
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