
I am experiencing a rather annoying situation with a software on Windows 10. After installation and startup, the application often crashes at the splash screen without displaying a specific error message. I have tried:
Uninstalling and reinstalling the latest version from the official website.
Running as Administrator.
Disabling antivirus and firewall software to eliminate conflicts.
However, the situation remains unchanged.
I would like to ask:
Has anyone encountered a similar error and fixed it?
Could the cause be due to missing libraries (such as .NET, Visual C++ Redistributable) or incompatible computer configuration?
Is there a way to check the detailed log to determine the exact error the software is experiencing?
We look forward to receiving experiences and solutions from everyone in the forum.
Thank you!
Granny Game