aha i zdaza sie ze proces explorer.exe sie zamyka i zaraz z powrotem wlancza
- Kod: Zaznacz wszystko
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:40, on 2008-06-18
Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Gadu-Gadu\gg.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Pulpit\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Łącza
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: (no name) - {59396277-A4A8-44FB-A60F-652618BB3D40} - C:\WINDOWS\system32\rqRKaWOH.dll
O2 - BHO: (no name) - {7D7DB869-3021-4CD2-AF0A-B3CAD75ECE31} - C:\WINDOWS\system32\wvUlihhI.dll (file missing)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Microsoft WinUpdate] C:\WINDOWS\system32\msupdatgms.exe
O4 - HKLM\..\Run: [645c3d01] rundll32.exe "C:\WINDOWS\system32\nptqhema.dll",b
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKLM\..\Run: [BM676f0e9d] Rundll32.exe "C:\WINDOWS\system32\hdbqeeex.dll",s
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Gadu-Gadu] "C:\Program Files\Gadu-Gadu\gg.exe" /tray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'USŁUGA LOKALNA')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'USŁUGA SIECIOWA')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Statystyki ochrony WWW - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F54D0D58-3821-49AB-93C5-879E855B03B7}: NameServer = 80.85.224.2,80.85.224.50
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll
O20 - Winlogon Notify: wvUlihhI - wvUlihhI.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
--
End of file - 4627 bytes
- Kod: Zaznacz wszystko
"Silent Runners.vbs", revision 58, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"CTFMON.EXE" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"DAEMON Tools Lite" = ""C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun" ["DT Soft Ltd"]
"Gadu-Gadu" = ""C:\Program Files\Gadu-Gadu\gg.exe" /tray" ["Gadu-Gadu S.A."]
"Skype" = ""C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized" ["Skype Technologies S.A."]
"uTorrent" = ""C:\Program Files\uTorrent\uTorrent.exe"" [null data]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"RTHDCPL" = "RTHDCPL.EXE" ["Realtek Semiconductor Corp."]
"Alcmtr" = "ALCMTR.EXE" ["Realtek Semiconductor Corp."]
"StartCCC" = ""C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"" ["Advanced Micro Devices, Inc."]
"WinampAgent" = ""C:\Program Files\Winamp\winampa.exe"" [null data]
"Adobe Reader Speed Launcher" = ""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"]
"Microsoft WinUpdate" = "C:\WINDOWS\system32\msupdatgms.exe" [file not found]
"645c3d01" = "rundll32.exe "C:\WINDOWS\system32\nptqhema.dll",b" [MS]
"AVP" = ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"" ["Kaspersky Lab"]
"BM676f0e9d" = "Rundll32.exe "C:\WINDOWS\system32\hdbqeeex.dll",s" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C}\(Default) = "IEVkbdBHO"
-> {HKLM...CLSID} = "IEVkbdBHO Class"
\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll" ["Kaspersky Lab"]
{59396277-A4A8-44FB-A60F-652618BB3D40}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\rqRKaWOH.dll" [null data]
{7D7DB869-3021-4CD2-AF0A-B3CAD75ECE31}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\wvUlihhI.dll" [file not found]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Rozszerzenie CPL kadrowania wyświetlania"
-> {HKLM...CLSID} = "Rozszerzenie CPL kadrowania wyświetlania"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Rozszerzenie ikony HyperTerminalu"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{5E2121EE-0300-11D4-8D3B-444553540000}" = "Catalyst Context Menu extension"
-> {HKLM...CLSID} = "SimpleShlExt Class"
\InProcServer32\(Default) = "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\atiacmxx.dll" [null data]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{85E0B171-04FA-11D1-B7DA-00A0C90348D6}" = "Statystyki ochrony WWW"
-> {HKLM...CLSID} = "Statystyki ochrony WWW"
\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll" ["Kaspersky Lab"]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{7D7DB869-3021-4CD2-AF0A-B3CAD75ECE31}" = "*_" (unwritable string)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\wvUlihhI.dll" [file not found]
HKLM\SYSTEM\CurrentControlSet\Control\Lsa\
<<!>> "Authentication Packages" = "msv1_0"|"C:\WINDOWS\system32\rqRKaWOH"
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
<<!>> klogon\DLLName = "C:\WINDOWS\system32\klogon.dll" ["Kaspersky Lab"]
<<!>> wvUlihhI\DLLName = "wvUlihhI.dll" [file not found]
HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ShellEx.dll" ["Kaspersky Lab"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\ShellEx.dll" ["Kaspersky Lab"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------
Note: detected settings may not have any effect.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}
Active Desktop and Wallpaper:
-----------------------------
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Ustawienia lokalne\Dane aplikacji\Microsoft\Wallpaper1.bmp"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Administrator\Ustawienia lokalne\Dane aplikacji\Microsoft\Wallpaper1.bmp"
Windows Portable Device AutoPlay Handlers
-----------------------------------------
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\
MPCPlayCDAudioOnArrival\
"Provider" = "Media Player Classic"
"InvokeProgID" = "MediaPlayerClassic.Autorun"
"InvokeVerb" = "PlayCDAudio"
HKLM\SOFTWARE\Classes\MediaPlayerClassic.Autorun\shell\PlayCDAudio\command\(Default) = ""C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe" %1 /cd" ["Gabest"]
MPCPlayDVDMovieOnArrival\
"Provider" = "Media Player Classic"
"InvokeProgID" = "MediaPlayerClassic.Autorun"
"InvokeVerb" = "PlayDVDMovie"
HKLM\SOFTWARE\Classes\MediaPlayerClassic.Autorun\shell\PlayDVDMovie\command\(Default) = ""C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe" %1 /dvd" ["Gabest"]
MPCPlayMusicFilesOnArrival\
"Provider" = "Media Player Classic"
"InvokeProgID" = "MediaPlayerClassic.Autorun"
"InvokeVerb" = "PlayMusicFiles"
HKLM\SOFTWARE\Classes\MediaPlayerClassic.Autorun\shell\PlayMusicFiles\command\(Default) = ""C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe" %1" ["Gabest"]
MPCPlayVideoFilesOnArrival\
"Provider" = "Media Player Classic"
"InvokeProgID" = "MediaPlayerClassic.Autorun"
"InvokeVerb" = "PlayVideoFiles"
HKLM\SOFTWARE\Classes\MediaPlayerClassic.Autorun\shell\PlayVideoFiles\command\(Default) = ""C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe" %1" ["Gabest"]
MSPlayCDAudioOnArrival\
"Provider" = "ALLPlayer"
"InvokeProgID" = "AllPlayerFile"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\AllPlayerFile\shell\play\command\(Default) = ""C:\Program Files\MarBit\ALLPlayer\ALLPlayer.exe" "%1"" ["MarBit"]
VLCPlayCDAudioOnArrival\
"Provider" = "VideoLAN VLC media player"
"InvokeProgID" = "VLC.CDAudio"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\VLC.CDAudio\shell\play\command\(Default) = "C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file cdda:%1" ["VideoLAN Team"]
VLCPlayDVDMovieOnArrival\
"Provider" = "VideoLAN VLC media player"
"InvokeProgID" = "VLC.DVDMovie"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\VLC.DVDMovie\shell\play\command\(Default) = "C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file dvd:%1" ["VideoLAN Team"]
WinampMTPHandler\
"Provider" = "Winamp"
"ProgID" = "Shell.HWEventHandlerShellExecute"
"InitCmdLine" = "C:\Program Files\Winamp\winamp.exe"
HKLM\SOFTWARE\Classes\Shell.HWEventHandlerShellExecute\CLSID\(Default) = "{FFB8655F-81B9-4fce-B89C-9A6BA76D13E7}"
-> {HKLM...CLSID} = "ShellExecute HW Event Handler"
\LocalServer32\(Default) = "rundll32.exe shell32.dll,SHCreateLocalServerRunDll {FFB8655F-81B9-4fce-B89C-9A6BA76D13E7}" [MS]
WinampPlayMediaOnArrival\
"Provider" = "Winamp"
"InvokeProgID" = "Winamp.File"
"InvokeVerb" = "Play"
HKLM\SOFTWARE\Classes\Winamp.File\shell\Play\command\(Default) = ""C:\Program Files\Winamp\winamp.exe" "%1"" ["Nullsoft"]
HKLM\SOFTWARE\Classes\Winamp.File\shell\Play\DropTarget\CLSID = "{46986115-84D6-459c-8F95-52DD653E532E}"
-> {HKLM...CLSID} = (no title provided)
\LocalServer32\(Default) = ""C:\Program Files\Winamp\winamp.exe"" ["Nullsoft"]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 12
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06
Toolbars, Explorer Bars, Extensions:
------------------------------------
Explorer Bars
HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
HKLM\SOFTWARE\Classes\CLSID\{85E0B171-04FA-11D1-B7DA-00A0C90348D6}\(Default) = "Statystyki ochrony WWW"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll" ["Kaspersky Lab"]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{1F460357-8A94-4D71-9CA3-AA4ACF32ED8E}\
"ButtonText" = "Statystyki ochrony WWW"
{3AD14F0C-ED16-4E43-B6D8-661B03F6A1EF}\
"ButtonText" = "PokerStars"
"Exec" = "C:\Program Files\PokerStars\PokerStarsUpdate.exe" ["PokerStars"]
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
Kaspersky Anti-Virus, AVP, ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe" -r" ["Kaspersky Lab"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
---------- (launch time: 2008-06-18 10:52:56)
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 18 seconds.
---------- (total run time: 55 seconds)
dzieki za pomoc
